Digital skills

Websites, corporate identity, logos, printed materials, social media pages and editorial plans are produced within the Cooperative. The server that hosts our websites and email is ours too: a colocated server, administered directly by us.

• ballaro.org the Cooperative’s website
• studentshostel.it the Student’s Hostel network
• chiostrodellaghiara.re.it catering and events in Reggio Emilia
• residence.unipi.it the University of Pisa’s Le Benedettine guest house
• ostelloferrara.it Student’s Hostel Estense
• ostellogowett.it Student’s Hostel Gowett
• ostelloreggioemilia.it Student’s Hostel della Ghiara
• ostellodiparma.it Student’s Hostel L. Ferraris

We designed and built the Le Benedettine guest house website ourselves, with the University of Pisa’s approval, following its corporate identity manual to the letter:

• the official mark, seal and logotype, used without alterations and in one of the three permitted colours;
• the University’s digital colours: night blue #1A315D for headers and menus, royal blue #225DD7 for highlighted content, grey #F0F0F0 as a support colour;
• the Inter and Titillium Web typefaces, the latter the most widely used in Italian public administration websites;
• clear and inclusive language, with short sentences and acronyms spelled out, as the manual requires.

The site is in five languages and has the accessibility statement required by the Italian AgID guidelines. The University remains in the foreground; the Cooperative appears as operator, on a dedicated page.

Team System Hospitality provides APIs: controlled access through which authorised external applications read and write the management system’s data. We have studied them and use them in both directions.

• To read. Antonella 2.0 reads bookings, guests, rates, tourist tax and tax documents from the management system, and turns them into quotes, confirmations and checks. It changes nothing.
• To write. The request form reserved for University of Pisa guests, in four languages, creates the customer and the quote request directly in the management system.

As a result, no data is ever retyped by hand: what is in the management system is the single source, and documents are generated from it.

As early as 2013 the Cooperative was using a hotel management system developed in-house, handling bookings, online booking, reports to the police and ISTAT, receipts and invoices, and its sites in Ferrara, Reggio Emilia, Campiglia Marittima and Pisa were linked by a private network. Today’s skills come from there.